We're not a designer talent marketplace. DesignWrap is a flat-rate design subscription platform offering in-house like boutique design services from our founder, an experienced UI/UX product designer and her partnered designers.

The annual cost of a senior designer can exceed $100,000 with benefits. Additionally, there may be times when you don't have enough work for them, resulting in wasted expenditure. Opt for our monthly subscription plan instead: pay only when work is available.

Finding good freelancers is challenging; it's not just about availability. Quality and reliability are not guaranteed, and costs can escalate rapidly.

With DesignWrap, you have the freedom to make unlimited requests. However, each request is handled sequentially, ensuring focused attention. Our typical turnaround time for requests is 3 working days. For complex tasks, we transparently break them down into manageable 3-day sprints when necessary.

Expect most projects to be completed within 2-3 working days if no back-and-forth design revisions are required. For small requests, such as social media post graphics, the delivery time could be within half-1 business day. For larger projects like full website redesigns, we break them down into smaller, manageable chunks deliverable within 3-day sprints.

Upon subscribing to our plan, you'll be asked to create an account to access our client portal. From there, you can submit design requests with detailed briefs on the project task board. Additionally, our portal offers a live message chat for easy communication with our designer. Integrating our designer into your workflow is also an option. Just add hello@designwrap.co to your preferred collaboration tools like Slack, Trello, and Jira for daily updates on your requests.

Money is important, but it's not everything. As a solo designer-run business, we dedicate our time and skills to a limited number of clients within our availability. This way, we can guarantee top-notch design quality for each and every project. Don't worry, we're also pretty savvy with resources - we flexibly use both paid and open-source design templates, design libraries, and even AI technology as assistance.

The answer is both yes and no. We sometimes do adopt existing libraries/assets to avoid reinventing the wheel. However, we exclusively utilize carefully chosen open-source or paid assets, and the paid design resources are also provided to you free of charge. Rest assured, the work we design for you won't look cheap, flashy, or template-based.

As a business located in Melbourne, you can catch us on a typical workday, starting from 11am-6:30pm, Monday through Friday. Just like you, we love to take a break on public holidays.

If I'm sick and can't handle the design requests on our list, I'll either ask you to pause your plan or bring in a designer friend to help out temporarily. Don't worry about quality—I'll pick someone just as good. And if I'm taking time off, I'll let you know a month ahead. You can pause your subscription or I'll have my designer friend step in.

Making sure you're happy with our work is super important to us. We're totally up for tweaking the design until it's just right for you. But, we might also share what our pro designer thinks, just to skip any unnecessary back-and-forth changes and save your time.

Our primary focus is on digital design, which means the deliverables and source files are predominantly in Figma, Canva, Webflow, and Adobe formats. For any other file formats needed, we'll discuss and accommodate accordingly.

Yes, we're not an all-purpose robot. Our plans do not include the following design services: originated 3D modeling (AI excepted), animated graphics (GIFs, etc.), document design (medical forms, etc.), complex packaging, and extensive print design (magazines, books, etc.).